Sep 22, I have a Canon unit and it somestimes fails to print with “Failed filter” dialogue appearing in the printer queue. We are unable to determine your warranty status for the product and serial number provided. HP is compiling your results. Helpful answers Drop Down menu. Product sold by third party:

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This tool applies to Microsoft Windows PC’s only.

Choose ‘Refresh’ to update the list. Please try again shortly. Select all Deselect all. Have you tried installing the HP drivers, restarting, then deleting and re-adding the printer? Sacnner will only work using the Epson dedicated Scanner software so it looks like there is some issues with the built in OS X scanner drivers that affect more than one make of multifunction printers.

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How does HP install software and gather data? Oct 4, 4: Choose a different product series. But suspect most will have to wait for some form of updated driver to appear from the scxnner or possibly Apple them selves via the App Store updates section.


HP Photosmart C upgrade to macOS Sier… – Apple Community

Posted on Sep 21, 7: Paper plain, inkjet, photoenvelopes, labels, cards index, greetingtransparencies, scqnner transfers. Product has been exchanged: This product was designated to be returned to HP. Product sold by third party: Thank you Everyone that let know what I should do to keep my printer.

HP encountered an error while trying to scan your product.

HP Customer Support – Software and Driver Downloads

One or more of the values entered is not permitted. Ph my case it appears Canon have acknowledged an issue and on the US web posted a work around until they release an update.

Asia Pacific and Oceania. This product cannot be identified by Serial Number alone. Please verify your product is powered on and connected, then try again in a few minutes.

I don’t see my operating system. Looking at HP’s US web site doesn’t seem to show any drivers for Sierra yet so your issue might not get resolved until they release one.

We were unable to retrieve the list of drivers for your product. Ensure photos print on the right side of the paper with the right quality settings, using HP Auto Sense technology.


The C and C seem to be retired models hope yours is not one of these so no further updates will be forth coming. Get the ultimate in photo archiving with a 3.

HP Photosmart C8100 All-in-One Printer series

Question marked as Solved User profile for user: Windows SP3 or higher or XP: The serial number provided does not match the previously selected product. Javascript is disabled in this browser.

Print documents and 4 x 6 inch photos without swapping out paper, using an automated photo tray. Get the print you intended—enhance your photos and remove red-eye with the HP Red-eye Removal button. I do need to have my scanner working. Please return to the product information page and verify the numbers provided or try again later.